Privacy Policy

Privacy Policy atas — Player Data Security Is Our Top Priority

At atas, we understand how important your privacy is. Every piece of information you provide is handled with the utmost care, protected by the latest encryption technology and never misused. This page clearly explains what we collect, why we collect it, and how we protect it.

Updated: 1 January 2026  |  Version 2.4
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Data Sold to Third Parties
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KYC Compliance

1. Introduction & atas Privacy Commitment

Welcome to the atas Privacy Policy page atas, a trusted online gaming platform for the Malaysian player community. This policy explains in detail how atas ("we", "Platform") collect, process, store and protect your personal information ("User", "Member", "you") when you use our services.

Privacy is more than a legal obligation for us — it is a core value we uphold. Since the atas platform atas was founded, we have continuously invested in data security infrastructure that meets and exceeds international industry standards. Your trust is our most valuable asset, and we do not take this responsibility lightly.

By registering, logging in or using any of the services of atas, you agree that your information will be managed in accordance with the policy set out in this document. If you disagree with any part of this policy, please contact our support team before continuing to use the platform.

Important Note: This Privacy Policy applies to all services of atas including our website, mobile app, and all official communication channels. Please read this document in its entirety carefully.

2. Types of Personal Data We Collect

atas only collects data that is genuinely necessary to deliver the best service to you. We do not collect irrelevant or excessive information. The following are the categories of data we collect:

Data Categories Examples of Information Collection Methods
Identity Data Full name, IC/passport number, date of birth, gender Registration form, KYC process
Contact Data Email address, phone number, mailing address Account registration, user profile
Financial Data Bank account number, bank name, transaction history Deposit & withdrawal process
Technical Data IP address, device type, web browser, operating system Server logs, cookies, analytics
Usage Data Game records, game preferences, betting history Activity on the platform
Communication Data Support chat records, emails, user feedback Interactions with the support team
Sensitive Data: atas does not collect sensitive data such as medical information, religious beliefs or political views. Should such information be provided accidentally, it will be deleted immediately.

3. Purpose of Data Collection & Processing

Every piece of data collected by atas atas has a clear and legitimate purpose. We do not process your data for undisclosed purposes without first obtaining your additional consent. The following are the primary purposes for processing your personal data:

  • Identity Verification (KYC): Verifying that you meet the minimum age requirement of 21 and that your identity is valid before you use the platform's services.
  • Financial Transaction Processing: Confirming deposits, processing withdrawals, and resolving any payment-related issues securely and accurately.
  • Fraud Prevention & Security: Detecting suspicious activity, preventing money laundering, and protecting your account from unauthorised access.
  • User Experience Improvement: Analysing usage patterns to improve the platform interface, introduce new features, and personalise your gaming experience.
  • Service Communications: Sending important notifications relating to your account, transactions, security updates, and changes to the terms of service.
  • Legal Compliance: Meeting the requirements of licensed regulatory authorities, including transaction reporting mandated by anti-money laundering laws.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate assistance to players who need it.
Marketing: atas only sends you marketing communications if you have given explicit consent during registration or subsequently through your account settings. You may withdraw this consent at any time.

4. How We Protect Your Personal Data

Your data security is our absolute priority atas. We employ a combination of advanced encryption technology, strict access controls and round-the-clock system monitoring to keep your information safe from cyber threats and unauthorised access.

Security measures we have implemented include:

  • 256-bit SSL Encryption: All data transmitted between your browser and the atas servers atas is protected by 256-bit SSL encryption, making data interception virtually impossible.
  • Encrypted Password Storage: Your account password is never stored in plain text — we use a one-way hashing algorithm that cannot be reversed.
  • Two-Factor Authentication (2FA): An additional security layer is available via an authenticator app or SMS to protect your account even if your password is compromised.
  • 24/7 Security Monitoring: Our security team continuously monitors systems to detect and respond to any threats or unusual activity.
  • Regular Penetration Testing: Independent third parties conduct regular security penetration tests on our infrastructure to identify and patch any vulnerabilities before they can be exploited.
  • Certified Data Centres: Your data is stored in data centres that comply with the ISO 27001 international security standard, equipped with strict physical and digital controls.
Shared Security: While we do everything possible to protect your data, account security also depends on your own actions. Please use a strong password, do not share your login credentials, and enable 2FA for maximum protection.

5. Sharing Information with Third Parties

atas does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is an absolute commitment that has never changed since the platform began operating.

However, there are limited situations where we need to share your information with certain parties to enable the platform to function properly:

  • Payment Processors: Transaction information is shared with licensed payment processors (such as FPX and e-wallet providers) solely to process your deposits and withdrawals.
  • Game Providers: Minimum game session data is shared with game providers (such as Pragmatic Play, Microgaming) solely to run games and calculate wins accurately.
  • Identity Verification Services: KYC data is shared with licensed identity verification service providers to process document verification securely.
  • Regulatory Authority: Information required by law or directives from legitimate authorities will be disclosed in accordance with applicable legal requirements.
  • Analytics Services: Aggregated and anonymised data is shared with analytics tools to help us understand usage patterns and improve the platform.

All third parties we engage are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes. atas is fully responsible for ensuring these third parties comply with data protection standards equivalent to our own.

6. Cookies & Tracking Technologies

Platform atas uses cookies and similar tracking technologies to enhance your experience, ensure smooth platform functionality, and analyse usage patterns. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management, security and navigation. These cookies cannot be disabled as they ensure the platform operates correctly.
  • Preference Cookies: Saving your preferences such as language, theme, and display settings so you do not have to reconfigure them on every visit.
  • Analytics Cookies: Helping us understand how users interact with the platform, which pages are most popular, and where users encounter issues. This data is used in aggregated, anonymised form.
  • Security Cookies: Detecting suspicious activity and helping prevent fraud by analysing login and usage patterns.
Cookie Controls: You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect some platform functionality, but you can still access our core services.

We do not use cross-site tracking technologies that monitor your activity outside the platform atas. Cookie data collected is used solely within the context of our services.

7. Your Rights Regarding Personal Data

As an atas platform user atas, you have certain rights regarding your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them.

1
Access Rights

You have the right to request a copy of all personal data we hold about you at any time.

2
Right to Rectification

You may request that we correct any inaccurate or incomplete information in your records.

3
Right to Erasure

In certain circumstances, you may request the deletion of your personal data from our systems.

4
Right to Restriction of Processing

You may request that we restrict how we process your data in certain specified circumstances.

5
Right to Data Portability

You may request your data in a machine-readable format for transfer to another service.

6
Right to Object to Processing

You may object to the processing of your data for direct marketing or profiling purposes at any time.

How to Exercise Your Rights: To submit any request regarding your personal data, please contact our support team via in-platform live chat or send us an email. We will process your request within 14 business days.

8. Data Retention Period

atas only retains your personal data for as long as necessary to fulfil the original purpose of collection, or as required by applicable law. We do not retain data that is no longer needed.

  • Active Account Data: Retained for the duration your account is active and for 5 years after account closure, for compliance and audit purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years as required by financial and anti-money laundering laws.
  • Security Logs: Retained for 2 years to allow investigation of security incidents if required.
  • KYC Records: Retained for the lifetime of the account plus 5 years after closure for regulatory compliance purposes.
  • Anonymous Analytics Data: May be retained indefinitely as it contains no information that can identify any individual.
  • Support Communications: Customer support chat records are retained for 3 years for quality control and dispute resolution purposes.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered or accessed again.

9. Child Protection & Age Restrictions

Platform atas is restricted to individuals aged 21 years and above only. We take the protection of minors extremely seriously and take every necessary step to ensure no underage individual accesses our services.

  • Our KYC process rigorously verifies the age of every new member before they are permitted to access the platform's full services.
  • atas does not intentionally collect any personal data from individuals under the age of 21.
  • Should we discover that a minor's data has been collected inadvertently, that data will be deleted immediately and the account in question will be closed.
  • Parents or guardians who suspect their child has registered on our platform are urged to contact our support team immediately for prompt action.
Parental Controls: atas encourages the use of parental control software to prevent children from accessing gambling websites. More information on responsible gaming is available on the Responsible Gaming ours.

10. Privacy Policy Amendments & Contact Us

atas reserves the right to amend this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. All amendments will be published on this page along with the latest update date.

For amendments that materially affect how we handle your personal data, we will provide at least 30 days before the changes take effect via:

  • In-platform notification upon your next login.
  • Notification email to your registered address.
  • Clear notification banners displayed on the platform's main page.

Continued use of the service atas after an amendment takes effect will be considered your acceptance of the revised policy. If you do not agree with any amendment, you have the right to close your account and request the deletion of your personal data.

Contact Our Data Protection Officer: If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our support team via the in-platform live chat, available 24/7 in both Malay and English.

Data Protection That Beyond the Standard

At atas, we do not merely comply with data protection laws — we build a culture of security and privacy that runs through every aspect of our operations.

Military-Grade Encryption

The same 256-bit SSL encryption technology used by financial institutions and national security agencies protects every bit of data passing through our platform.

No Data Selling

This is not an empty promise. Your personal data has never been, and will never be, sold to any third party for marketing or commercial purposes under any circumstances.

No Cross-Site Tracking

We do not track your online activity outside the atas platform. What you do elsewhere is entirely your own business.

Integrated & Secure KYC

Our identity verification process uses the latest document verification technology, processing your KYC data in an isolated and secure environment.

Minimum Retention Policy

We only retain data for as long as necessary. Once the retention period expires, data is permanently deleted using secure, irreversible deletion methods.

Independent Security Audit

Our data security infrastructure is regularly audited by independent, internationally accredited security firms to ensure no vulnerabilities go unpatched.

Join the atas Community

Play Safely with atas With Full Confidence

Your personal data is fully protected. Focus on the best gaming experience — let us handle your security. Register now and enjoy Slot Games, Sports Betting and more on a platform trusted by Malaysian players.

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